Reference

maco4d Terms & Conditions for Your Account

These Terms & Conditions set out the rules that apply when you open an account on maco4d, deposit funds via DANA, OVO, GoPay or QRIS, and access the…

Account eligibility appliesDANA, OVO, GoPay & QRIS coveredJurisdiction-dependent accessOne account per personPolicy updates notified
maco4d maco4d Terms & Conditions for Your Account
POLICY CONTACT

Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe a policy has been applied incorrectly to your account, our support team is available to walk through the specific section with you. You can raise a terms-related query through any of the channels below, and we aim to respond with a documented answer within 24 hours.

Team online

Live Chat

Start a live chat session from the help icon in your account dashboard — available around the clock for terms and account queries.

Email Support

Email us with your account ID and the specific clause you are querying; we log every terms-related ticket and reply within one business day.

Help Centre

The Help Centre houses a searchable copy of the full terms document; you can link directly to any section when submitting a support request.

HOW WE HANDLE THIS

Our Approach to Policy Transparency

We handle the data and account details tied to these Terms & Conditions with a clear set of internal procedures.

Data Retention

We retain your account data for as long as your account remains active and for a defined period after closure…

Cookie Policy

Cookies on maco4d track session state and payment-flow progress; you can manage cookie preferences from your browser settings at any…

Account Security

Phone verification is required before account access; if you suspect unauthorised activity, contact support immediately to freeze your account.

Payment Records

Every QRIS, DANA and bank transfer transaction is logged with a reference number; you can request a full statement from…

Policy Change Requests

To request a review of how a specific clause applies to your account, submit a written request via email with…

Third-Party Sharing

We do not sell your personal data; wallet providers such as OVO and GoPay receive only the transaction data needed…

Common Questions About maco4d Terms & Conditions

These questions cover the clauses that come up most often when you are setting up your account or reviewing how the policy applies to payments and access. If your question is not here, the Help Centre has the full document.

Yes. All deposit methods — including DANA, QRIS, OVO and GoPay — are covered by these terms. Transactions must originate from a wallet or bank account registered in your own name.

We may suspend or permanently close an account that breaches these terms. You will receive written notice via your registered contact detailing which clause was violated and your options for appeal.

Access to the lobby, including slots and live tables, depends on local law. We advise you to confirm whether using maco4d is permitted where local law applies before opening an account.

We notify you through your registered phone number or email at least seven days before any material change takes effect. Continuing to use your account after that date means you accept the updated terms.

Yes, the same terms apply across Indonesia. However, specific features — such as certain payment rails or lobby sections — depend on local law and may vary by region.

Email our support team with your registered phone number and a data-access request. We process these within five business days and deliver your account data summary securely.

The core Terms & Conditions cover all lobby areas including the sportsbook, live tables and slot rooms. Specific product rules — such as bet settlement for football or badminton markets — are in the product-specific addenda linked from the Help Centre.